BUS3600 Business case development - Semester 2 , 2006 unit guide

Semester 2, 2006

Chief Examiner

Ian Martin

Lecturers

Clayton : Ian Martin
Malaysia : Thomas O'Daniel
South Africa : Yumi Isawa

Outline

This unit provides students with the fundamentals of business improvements that will enable them to investigate, develop and present business cases. It involves learning and applying business process analysis, business modelling, business reengineering and benchmarking concepts. Practical group projects also involve problem solving techniques, team working and the presentation of business cases towards the end of the unit. These practical cases contribute to the final assessment of this unit.

Objectives

This unit is designed to provide students with core knowledge in the areas of business processes, analysis and modelling, acquire skills for analysing and solving business problems. i.e. recognize where problems are amenable to solution, which problem solving and decision-making techniques are the most appropriate ones to use for business case development. Develop in students an attitude of exploration engendered by the opportunity to analyse business improvement issues, acquire basic skills in problem solving in a small team environment, and oral and written presentation of business cases.

Prerequisites

Before attempting this unit you must have satisfactorily completed a business systems computing unit at first or second year level or equivalent.

Unit relationships

BUS3600 is a core unit of the Bachelor of Business Systems degree.

Before attempting this unit you must have satisfactorily completed a business systems computing unit at first or second year level or equivalent.

You may not study this unit and BUS5600 in your degree.

Texts and software

Required text(s)

Prescribed Text: Business Case Development (2002) published by Pearson Education Australia, ISBN 1 74009 406 9, Yen Ping Cheung and Ian Martin.

Prescribed Text: Reengineering the Corporation (2001) published by Nicholas Brealey, ISBN 1 85788 097 8, Michael Hammer and James Champy.

Textbook availability

Text books are available from the Monash University Book Shops. Availability from other suppliers cannot be assured. The Bookshop orders texts in specifically for this unit. You are advised to purchase your text book early.

Software requirements

There is no software requirement.

Hardware requirements

Students studying off-campus are required to have the minimum system configuration specified by the Faculty as a condition of accepting admission, and regular Internet access. On-campus students, and those studying at supported study locations may use the facilities available in the computing labs. Information about computer use for students is available from the ITS Student Resource Guide in the Monash University Handbook. You will need to allocate up to 3 hours per week for use of a computer, including time for newsgroups/discussion groups.

Recommended reading

Handouts and recomendations at lectures.

Library access

You may need to access the Monash library either personally to be able to satisfactorily complete the subject.  Be sure to obtain a copy of the Library Guide, and if necessary, the instructions for remote access from the library website.

Study resources

Study resources for BUS3600 are:

This unit information outlining the administrative information for the unit.

The BUS3600 website on MUSO where the lecture slides, assignment, case studies and past exam papers will be posted.

Unit website

http://muso.monash.edu.au/

Structure and organisation

Week Topics References/Readings
1 Introduction BCD Textbbok Chapter 1
2 Processes & Modelling BCD Textbook Chapter 3
3 Human Factors in Change BCD Textbook Chapter 7
4 Measuring Performance BCD Textbook Chapter 2
5 BPR Concepts BCD Textbook Chapter 4
6 BPR/Change Management Case Study BCD Textbook Chapter 8
7 BPR & IT BCD Textbook Chapter 6
8 BPR & IT Case Study BCD Textbook Chapter 6
9 Quality Management Concepts BCD Textbook Chapter 5
10 Improvement Tools and Problem Solving BCD Textbook Chapter 5
Non teaching week
11 Case Study Presentations BCD Textbook Chapter 9
12 Case Study Presentations BCD Textbook Chapter 9
13 Case Study Presentations BCD Textbook Chapter 9

Timetable

The timetable for on-campus classes for this unit can be viewed in Allocate+

Assessment

Assessment weighting

Assessment for the unit consists of two assignments (the first assignment 10% and the case study 30%) with a weighting of 40% and an examination with a weighting of 60%. Read this section VERY carefully.

Assessment Policy

To pass this unit you must:

To pass this unit you must achieve a pass grade in the examination or better for this unit. Otherwise your final mark will be the examination mark.

Your score for the unit will be calculated by:

Your assignment 1 marks plus your case study marks (presentation marks plus written report marks) plus 60% of your examination marks.

Assessment Requirements

Assessment Due Date Weighting
Assignment 1 August 25 10%
Case Study Presentation October 4, 11 or 18 12 %
Case Study Written Report October 13 18 %
The exam is 2 hours long and is closed book. Exam period (S2/06) starts on 23/10/06 60 %

Assignment specifications will be made available by the tutors in Business Case Development.

Assignment Submission

Students should submit the assignment in building 63 box 3 by 3pm with the appropriate cover sheet correctly filled out and attached.

Students should submit the case study written report in building 63 box 3 by 3pm with the appropriate cover sheet correctly filled out and attached.

Extensions and late submissions

Late submission of assignments

Assignments received after the due date will be subject to a penalty of one mark per day late. Assignments received later than one week after the due date will not normally be accepted.

This policy is strict because comments or guidance will be given on assignments as they are returned, and sample solutions may also be published and distributed, after assignment marking or with the returned assignment. 

Extensions

It is your responsibility to structure your study program around assignment deadlines, family, work and other commitments. Factors such as normal work pressures, vacations, etc. are seldom regarded as appropriate reasons for granting extensions. 

Requests for extensions must be made by email to the unit lecturer at least two days before the due date.

You will be asked to forward original medical certificates in cases of illness, and may be asked to provide other forms of documentation where necessary.

A copy of the email or other written communication of an extension must be attached to the assignment submission.

Grading of assessment

Assignments, and the unit, will be marked and allocated a grade according to the following scale:

Grade Percentage/description
HD High Distinction - very high levels of achievement, demonstrated knowledge and understanding, skills in application and high standards of work encompassing all aspects of the tasks.
In the 80+% range of marks for the assignment.
D Distinction - high levels of achievement, but not of the same standards. May have a weakness in one particular aspect, or overall standards may not be quite as high.
In the 70-79% range.
C Credit - sound pass displaying good knowledge or application skills, but some weaknesses in the quality, range or demonstration of understanding.
In the 60-69% range.
P Pass acceptable standard, showing an adequate basic knowledge, understanding or skills, but with definite limitations on the extent of such understanding or application. Some parts may be incomplete.
In the 50-59% range.
N Not satisfactory failure to meet the basic requirements of the assessment.
Below 50%.

Assignment return

We will aim to have assignment results available to you three weeks after the assignment receipt.

We will aim to have the case study presentation results available to you one week after your presentation.

The case study written report results will be available with the final results and the written report will not be returned to you.

Feedback

Feedback to you

You will receive feedback on your work and progress in this unit. This feedback may be provided through your participation in tutorials and class discussions, as well as through your assignment submissions. It may come in the form of individual advice, marks and comments, or it may be provided as comment or reflection targeted at the group. It may be provided through personal interactions, such as interviews and on-line forums, or through other mechanisms such as on-line self-tests and publication of grade distributions.

Feedback from you

You will be asked to provide feedback to the Faculty through a Unit Evaluation survey at the end of the semester. You may also be asked to complete surveys to help teaching staff improve the unit and unit delivery. Your input to such surveys is very important to the faculty and the teaching staff in maintaining relevant and high quality learning experiences for our students.

And if you are having problems

It is essential that you take action immediately if you realise that you have a problem with your study. The semester is short, so we can help you best if you let us know as soon as problems arise. Regardless of whether the problem is related directly to your progress in the unit, if it is likely to interfere with your progress you should discuss it with your lecturer or a Community Service counsellor as soon as possible.

Unit improvements

Based on studentt feedback practical examples of concepts have been added to the lecturers.

Plagiarism and cheating

Plagiarism and cheating are regarded as very serious offences. In cases where cheating  has been confirmed, students have been severely penalised, from losing all marks for an assignment, to facing disciplinary action at the Faculty level. While we would wish that all our students adhere to sound ethical conduct and honesty, I will ask you to acquaint yourself with Student Rights and Responsibilities and the Faculty regulations that apply to students detected cheating as these will be applied in all detected cases.

In this University, cheating means seeking to obtain an unfair advantage in any examination or any other written or practical work to be submitted or completed by a student for assessment. It includes the use, or attempted use, of any means to gain an unfair advantage for any assessable work in the unit, where the means is contrary to the instructions for such work. 

When you submit an individual assessment item, such as a program, a report, an essay, assignment or other piece of work, under your name you are understood to be stating that this is your own work. If a submission is identical with, or similar to, someone else's work, an assumption of cheating may arise. If you are planning on working with another student, it is acceptable to undertake research together, and discuss problems, but it is not acceptable to jointly develop or share solutions unless this is specified by your lecturer. 

Intentionally providing students with your solutions to assignments is classified as "assisting to cheat" and students who do this may be subject to disciplinary action. You should take reasonable care that your solution is not accidentally or deliberately obtained by other students. For example, do not leave copies of your work in progress on the hard drives of shared computers, and do not show your work to other students. If you believe this may have happened, please be sure to contact your lecturer as soon as possible.

Cheating also includes taking into an examination any material contrary to the regulations, including any bilingual dictionary, whether or not with the intention of using it to obtain an advantage.

Plagiarism involves the false representation of another person's ideas, or findings, as your own by either copying material or paraphrasing without citing sources. It is both professional and ethical to reference clearly the ideas and information that you have used from another writer. If the source is not identified, then you have plagiarised work of the other author. Plagiarism is a form of dishonesty that is insulting to the reader and grossly unfair to your student colleagues.

Communication

Communication methods

The normal or preferred methods of communication for students in the unit are at tutorials, email to the tutors or lecturer, or with the lecturer at the end of lecturers.

Notices

Notices related to the unit during the semester will be placed on the Notices Newsgroup in the Unit Website. Check this regularly. Failure to read the Notices newsgroup is not regarded as grounds for special consideration.

Consultation Times

Wednesday 3.00 to 5.00 pm.

If direct communication with your unit adviser/lecturer or tutor outside of consultation periods is needed you may contact the lecturer and/or tutors at:

Mr Ian Martin
Lecturer
Phone +61 3 990 55806
Fax +61 3 990 55159

Miss Lin Chen

Mr Sohail Asghar
Research Student, and Postgraduate Student
Phone +61 3 990 20186

Mr Sean White

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All email communication to you from your lecturer will occur through your Monash student email address. Please ensure that you read it regularly, or forward your email to your main address. Also check that your contact information registered with the University is up to date in My.Monash.

Last updated: Jul 14, 2006