FIT2002 IT project management - Semester 2 , 2007

Unit leader :

Henry Linger

Lecturer(s) :

Berwick

  • Grace Rumantir

Caulfield

  • Henry Linger

Clayton

  • Md Mahbubur Rahim

South Africa

  • Jan Meyer

Malaysia

  • Boon Han Yeap

Tutors(s) :

Berwick

  • Philip Xue

Caulfield

  • Dora Constantinidis
  • Glenda Wright

Clayton

  • Nergiz Ilhan
  • Subrata Chakraborty

South Africa

  • TBA

Malaysia

  • TBA

Introduction

Unit synopsis

The unit provides both a theoretical and practical overview of processes involved in managing large projects, with particular emphasis on projects common to the information technology industry. Topics include the project life cycle, problem definition, project evaluation, high and low level planning. team building and people management, monitoring and control, reporting and communication, termination and assessment.

Learning outcomes

On completion of this unit students will be able to:

  • Describe the characteristics and phases of a project and its life cycle and explain the role played by the project manager.
  • Explain the need for and develop specific goals, detailed plans and control strategies in large scale projects and relate this to the major reasons for the failure of IT projects.
  • Develop relevant, achievable and measurable project goals.
  • Explain and use standard project management techniques including Project Networks, Critical Path Analysis and Management, Gantt Charts and Time-Phased Budgets for high and low level project planning.
  • Discuss the communication, people handling and team management skills required of a project manager and explain some of the techniques that may be employed.
  • Identify and critically discuss the impact on a project of external influences, including organisational structure, and stakeholders.
  • Explain the processes involved in selecting and initiating a project and prepare various critical documents required for these processes, including financial justification.
  • Explain the importance of resource availability on project plans and develop and manage resource constrained project plans.
  • Describe the need for Quality Management in projects and explain, compare and use various techniques currently employed by professional project managers.
  • Describe the impact of risk on a project manager's decision process, explain how that risk may be managed and/or mitigated and develop an appropriate risk management plan..
  • Monitor the progress of a project, determine performance against the plan, develop strategies to manage any variation and discuss formal change control processes.
  • Produce useful, informative progress reports for various project stakeholders and conduct stage and post project reviews

 

Workload

For on campus students, workload commitments are:

  • two-hour lecture and
  • two-hour tutorial (or laboratory) (requiring advance preparation)
  • a minimum of 2-3 hours of personal study per one hour of contact time in order to satisfy the reading and assignment expectations.

Unit relationships

Prerequisites

Before attempting this unit you must have satisfactorily completed at least 24 points of level one IT study, or equivalent.

Relationships

FIT2002 is a common core unit in the Bachelor of Information Technology and Systems degree. Before attempting this unit you must have satisfactorily completed at least 24 points of level one IT study, or equivalent.

This semester the unit will be co-taught with BUS2176, CSE2203 and GCO3807 if these units are offered.

Continuous improvement

Monash is committed to ‘Excellence in education' and strives for the highest possible quality in teaching and learning. To monitor how successful we are in providing quality teaching and learning Monash regularly seeks feedback from students, employers and staff. Two of the formal ways that you are invited to provide feedback are through Unit Evaluations and through Monquest Teaching Evaluations.

One of the key formal ways students have to provide feedback is through Unit Evaluation Surveys. It is Monash policy for every unit offered to be evaluated each year. Students are strongly encouraged to complete the surveys as they are an important avenue for students to "have their say". The feedback is anonymous and provides the Faculty with evidence of aspects that students are satisfied and areas for improvement.

Student Evaluations

The Faculty of IT administers the Unit Evaluation surveys online through the my.monash portal, although for some smaller classes there may be alternative evaluations conducted in class.

If you wish to view how previous students rated this unit, please go to http://www.monash.edu.au/unit-evaluation-reports/

Over the past few years the Faculty of Information Technology has made a number of improvements to its courses as a result of unit evaluation feedback. Some of these include systematic analysis and planning of unit improvements, and consistent assignment return guidelines.

Monquest Teaching Evaluation surveys may be used by some of your academic staff this semester. They are administered by the Centre for Higher Education Quality (CHEQ) and may be completed in class with a facilitator or on-line through the my.monash portal. The data provided to lecturers is completely anonymous. Monquest surveys provide academic staff with evidence of the effectiveness of their teaching and identify areas for improvement. Individual Monquest reports are confidential, however, you can see the summary results of Monquest evaluations for 2006 at http://www.adm.monash.edu.au/cheq/evaluations/monquest/profiles/index.html

Unit staff - contact details

Unit leader

Dr Henry Linger
Senior Lecturer
Phone +61 3 990 32260

Lecturer(s) :

Dr Henry Linger
Senior Lecturer
Phone +61 3 990 32260

Failed to retrieve details for Boon Han Yeap

Dr Grace Rumantir
Lecturer
Phone +61 3 990 47268
Fax +61 3 8622 8999
Mr Jan Meyer
Senior Lecturer
Phone +27 11 950 4131
Dr Mahbubur Rahim
Senior Lecturer
Phone +61 3 990 59952

Tutor(s) :

Dr Dora Constantinidis

Failed to retrieve details for Glenda Wright

Mr Philip Xue
Assistant Lecturer
Phone +61 3 990 47164
Mr Subrata Chakraborty
Postgraduate Student

Teaching and learning method

The unit will be conducted as one 2 hour lecture and one 2 hour tutorial or laboratory session per week.
  • Copies of lecture slides and tutorial exercises will be made available to all students through the unit website.
Lectures will provide students with the knowledge of fundamentaltheories and concepts. The tutorials will providestudents with an opportunity to discuss and apply the concepts throughcase studies and problem solving exercises

Communication, participation and feedback

Monash aims to provide a learning environment in which students receive a range of ongoing feedback throughout their studies. You will receive feedback on your work and progress in this unit. This may take the form of group feedback, individual feedback, peer feedback, self-comparison, verbal and written feedback, discussions (on line and in class) as well as more formal feedback related to assignment marks and grades. You are encouraged to draw on a variety of feedback to enhance your learning.

It is essential that you take action immediately if you realise that you have a problem that is affecting your study. Semesters are short, so we can help you best if you let us know as soon as problems arise. Regardless of whether the problem is related directly to your progress in the unit, if it is likely to interfere with your progress you should discuss it with your lecturer or a Community Service counsellor as soon as possible.

Unit Schedule

Week Topic Key dates
1 The Project and the Project Manager  
2 Project Start Up  
3 Evaluation of Alternative Proposals  
4 Project Scope Management  
5 Project Time Management  
6 Project Scheduling Technique  
7 Budget and Cash-flow Management  
8 Project Quality Management  
9 Human Resource Management  
10 Project Communication Management  
Mid semester break
11 Project Risk Management  
12 Project Termination  
13 Revision  

Unit Resources

Prescribed text(s) and readings

Schwalbe K., Information Technology Project Management, 4th Ed. Course Technology (2006). ISBN 0-619-21526-7.

The text book is available from Monash University Bookshops.

Recommended text(s) and readings

Meredith J.R and Mantel S.J., Project Management a Managerial Approach, 5th Ed. Wiley (2003)

Klastorin T., Project Management, Tools and Trade-Offs, Wiley (2004)

Gido J. and Clements J.P., Successful Project Management, 2nd Ed., South-Western (2003)

Cardle J. and Yeats D., Project Management for Information Systems, 4th Ed., Prentice-Hall (2004)

Mantel S.J., Meredith J.R., Shafer S.M. and Sutton M.M., Project Management in Practice, 2th Ed. Wiley (2005)

Kerzner H., Project Management, A Systems Approach to Planning Scheduling and Controlling, 8th Ed., Wiley (2003)

Tavani, H.T. Ethics & Technology: Ethical Issues in an Age of Information and Communication Technology. John Wiley & Sons (2004)

Hawthorn D., Luxford K., Jeganathan S., Martin R and White C., Project Management Basics, Epsilon (1998)

Required software and/or hardware

MS Project 2003

Study resources

Study resources we will provide for your study are:

  • Weekly lecture notes
  • Weekly tutorial or laboratory tasks and exercises
  • Assignment specifications and assessment guides
  • Discussion groups

Library access

The Monash University Library site contains details about borrowing rights and catalogue searching. To learn more about the library and the various resources available, please go to http://www.lib.monash.edu.au.  Be sure to obtain a copy of the Library Guide, and if necessary, the instructions for remote access from the library website.

Monash University Studies Online (MUSO)

All unit and lecture materials are available through the MUSO (Monash University Studies Online) site. You can access this site by going to:

  1. a) https://muso.monash.edu.au or
  2. b) via the portal (http://my.monash.edu.au).

Click on the Study and enrolment tab, then the MUSO hyperlink.

In order for your MUSO unit(s) to function correctly, your computer needs to be correctly configured.

For example :

  • MUSO supported browser
  • Supported Java runtime environment

For more information, please visit

http://www.monash.edu.au/muso/support/students/downloadables-student.html

You can contact the MUSO Support by: Phone: (+61 3) 9903 1268

For further contact information including operational hours, please visit

http://www.monash.edu.au/muso/support/students/contact.html

Further information can be obtained from the MUSO support site:

http://www.monash.edu.au/muso/support/index.html

Assessment

Unit assessment policy

To pass the unit you must satisfy the following requirements:

  • achieve no less than 40% of the total marks available for the assessable items (assignment and tutorial work)
    and
  • 40% of the total marks available in the examination
    and
  • 50% of the total marks available for the subject
Where a student gains less than 40% in either the assignment or formal assessment component, the final result for the unit will be no greater than 44 marks - N grade

Assignment tasks

  • Assignment Task
    Title :
    Assignement Task 1
    Description :
    Evaluation Report
    Weighting :
    15%
    Criteria for assessment :
    Due date :
    Week 6
  • Assignment Task
    Title :
    Assignment Task 2
    Description :
    Project Charter
    Weighting :
    5%
    Criteria for assessment :
    Due date :
    Week 7
  • Assignment Task
    Title :
    Assignement Task 3
    Description :
    Project Plan
    Weighting :
    20%
    Criteria for assessment :
    Due date :
    Week 11

Examinations

  • Examination
    Weighting :
    60%
    Length :
    3 hours
    Type ( open/closed book ) :
    closed book

Assignment submission

Assignments will be submitted by electronic submission to muso.monash.edu.au. Do not email submissions. The due date is the date by which the submission must be received/the date by which the the submission is to be posted.

Assignment coversheets

All assignment submissions must include an assignment cover sheet that can be downloaded from the unit MUSO site

University and Faculty policy on assessment

Due dates and extensions

The due dates for the submission of assignments are given in the previous section. Please make every effort to submit work by the due dates. It is your responsibility to structure your study program around assignment deadlines, family, work and other commitments. Factors such as normal work pressures, vacations, etc. are seldom regarded as appropriate reasons for granting extensions. Students are advised to NOT assume that granting of an extension is a matter of course.

  • Extensions for assessment items (other than examinations) are due to serious short term circumstances eg. the flu.
  • Requestsfor extensions must be made to the unit lecturer on your campus atleast two days before the due date. If this is not possible you will beasked to provide adeqaute reasons for late requests.
  • Studentsare required to complete an 'Application for extension of time forsubmission of an assessment task' form which is located at http://www.infotech.monash.edu.au/resources/student/forms/
  • The form explains clearly under what circumstances the application can be made.
  • Youwill be asked to forward original medical certificates in cases ofillness, andmay be asked to provide other forms of documentation wherenecessary.
  • Special Consideration forms should be used whenstudents are affected by longer term circumstances eg. serious illness.A different procedure applies in these circumstances.

Late assignment

Assignments received after the due date will be subject to a penalty of 10% of the total mark for the respective assignment per day the assignment is late. Assignments received later than one week after the due date will not normally be accepted.

Return dates

Students can expect assignments to be returned within two weeks of the submission date or after receipt, whichever is later.

Assessment for the unit as a whole is in accordance with the provisions of the Monash University Education Policy at:

http://www.policy.monash.edu/policy-bank/academic/education/assessment/

Plagiarism, cheating and collusion

Plagiarism and cheating are regarded as very serious offences. In cases where cheating  has been confirmed, students have been severely penalised, from losing all marks for an assignment, to facing disciplinary action at the Faculty level. While we would wish that all our students adhere to sound ethical conduct and honesty, I will ask you to acquaint yourself with Student Rights and Responsibilities (http://www.infotech.monash.edu.au/about/committees-groups/facboard/policies/studrights.html) and the Faculty regulations that apply to students detected cheating as these will be applied in all detected cases.

In this University, cheating means seeking to obtain an unfair advantage in any examination or any other written or practical work to be submitted or completed by a student for assessment. It includes the use, or attempted use, of any means to gain an unfair advantage for any assessable work in the unit, where the means is contrary to the instructions for such work. 

When you submit an individual assessment item, such as a program, a report, an essay, assignment or other piece of work, under your name you are understood to be stating that this is your own work. If a submission is identical with, or similar to, someone else's work, an assumption of cheating may arise. If you are planning on working with another student, it is acceptable to undertake research together, and discuss problems, but it is not acceptable to jointly develop or share solutions unless this is specified by your lecturer. 

Intentionally providing students with your solutions to assignments is classified as "assisting to cheat" and students who do this may be subject to disciplinary action. You should take reasonable care that your solution is not accidentally or deliberately obtained by other students. For example, do not leave copies of your work in progress on the hard drives of shared computers, and do not show your work to other students. If you believe this may have happened, please be sure to contact your lecturer as soon as possible.

Cheating also includes taking into an examination any material contrary to the regulations, including any bilingual dictionary, whether or not with the intention of using it to obtain an advantage.

Plagiarism involves the false representation of another person's ideas, or findings, as your own by either copying material or paraphrasing without citing sources. It is both professional and ethical to reference clearly the ideas and information that you have used from another writer. If the source is not identified, then you have plagiarised work of the other author. Plagiarism is a form of dishonesty that is insulting to the reader and grossly unfair to your student colleagues.

Register of counselling about plagiarism

The university requires faculties to keep a simple and confidential register to record counselling to students about plagiarism (e.g. warnings). The register is accessible to Associate Deans Teaching (or nominees) and, where requested, students concerned have access to their own details in the register. The register is to serve as a record of counselling about the nature of plagiarism, not as a record of allegations; and no provision of appeals in relation to the register is necessary or applicable.

Non-discriminatory language

The Faculty of Information Technology is committed to the use of non-discriminatory language in all forms of communication. Discriminatory language is that which refers in abusive terms to gender, race, age, sexual orientation, citizenship or nationality, ethnic or language background, physical or mental ability, or political or religious views, or which stereotypes groups in an adverse manner. This is not meant to preclude or inhibit legitimate academic debate on any issue; however, the language used in such debate should be non-discriminatory and sensitive to these matters. It is important to avoid the use of discriminatory language in your communications and written work. The most common form of discriminatory language in academic work tends to be in the area of gender inclusiveness. You are, therefore, requested to check for this and to ensure your work and communications are non-discriminatory in all respects.

Students with disabilities

Students with disabilities that may disadvantage them in assessment should seek advice from one of the following before completing assessment tasks and examinations:

Deferred assessment and special consideration

Deferred assessment (not to be confused with an extension for submission of an assignment) may be granted in cases of extenuating personal circumstances such as serious personal illness or bereavement. Special consideration in the awarding of grades is also possible in some circumstances. Information and forms for Special Consideration and deferred assessment applications are available at http://www.monash.edu.au/exams/special-consideration.html. Contact the Faculty's Student Services staff at your campus for further information and advice.