The unit aims to present a coherent view on the role of knowledge and knowledge management in organisations from a multidisciplinary perspective. Students gain an appreciation of unstructured and semi-structured knowledge and learn current techniques that permit this knowledge to be applied to perform organisational activities. The unit presents a comprehensive model of the knowledge management process from organisational and technological perspectives. Students will have an opportunity to explore current approaches to knowledge management in the context of a variety of case studies.
At the completion of FIT5086, students will have knowledge and understanding of:
Students should also have good understanding of organisational context, including organisational structures and processes, as well as knowledge of IT deployment within organisations.
The workload commitments are 12 hours of study per week for 13 weeks, comprising:
FIT9003 and FIT9006, or equivalent.
FIT5086 is:
Monash is committed to ‘Excellence in education’ (Monash Directions 2025 - http://www.monash.edu.au/about/monash-directions/directions.html) and strives for the highest possible quality in teaching and learning.
To monitor how successful we are in providing quality teaching and learning Monash regularly seeks feedback from students, employers and staff. One of the key formal ways students have to provide feedback is through Unit Evaluation Surveys. The University’s Unit Evaluation policy (http://www.policy.monash.edu/policy-bank/academic/education/quality/unit-evaluation-policy.html) requires that every unit offered is evaluated each year. Students are strongly encouraged to complete the surveys as they are an important avenue for students to “have their say”. The feedback is anonymous and provides the Faculty with evidence of aspects that students are satisfied and areas for improvement.
Faculties have the option of administering the Unit Evaluation survey online through the my.monash portal or in class. Lecturers will inform students of the method being used for this unit towards the end of the semester.
Contact hours : By appointment
Lecture/Seminar
Teaching of the unit will comprise of formal lecture presentations, tutorial discussions and practical assignments.
Seminars will raise significant issues related to weekly topics and provide students with the knowledge of fundamental theories and concepts. The issues will be critically examined through presentations and discussions based on reading materials and published case studies. Reading materials will be posted on the Unit website in advance of the scheduled discussion but students will also be encouraged to contribute material that they consider relevant to the topics/issues as well as presenting their personal experiences. Practitioners will be invited to lead specific seminars. Students will also have an opportunity to apply the concepts through case studies and problem solving exercises.
Monash aims to provide a learning environment in which students receive a range of ongoing feedback throughout their studies. You will receive feedback on your work and progress in this unit. This may take the form of group feedback, individual feedback, peer feedback, self-comparison, verbal and written feedback, discussions (on line and in class) as well as more formal feedback related to assignment marks and grades. You are encouraged to draw on a variety of feedback to enhance your learning.
It is essential that you take action immediately if you realise that you have a problem that is affecting your study. Semesters are short, so we can help you best if you let us know as soon as problems arise. Regardless of whether the problem is related directly to your progress in the unit, if it is likely to interfere with your progress you should discuss it with your lecturer or a Community Service counsellor as soon as possible.
Please Note: The schedule below may be subject to change during the semester. Any such changes will be notified on the unit web site .| Week | Topic | Key dates |
|---|---|---|
| 1 | Introductions | |
| 2 | Theoretical Background - The Continuum Model | |
| 3 | The context of IKM | |
| 4 | IKM Models and Frameworks | |
| 5 | IKM Structure: Organizational Design | |
| 6 | IKM Structure: Information Resources | |
| Mid semester break | ||
| 7 | IKM Structure: Technology infrastructure | |
| 8 | IKM Functions: Remembering | |
| 9 | IKM Functions: Learning | |
| 10 | IKM Functions: Sense-making | |
| 11 | Supporting knowledge work- the Task-based KM Approach | |
| 12 | Implementation Issues | |
| 13 | Summary and Review | |
Seminars will be supported with relevant articles, papers and other materials that will be detailed on the unit website. Where appropriate textbooks will also be recommended.
Text books are available from the Monash University Book Shops. Availability from other suppliers cannot be assured. The Bookshop orders texts in specifically for this unit. You are advised to purchase your text book early.Seminars will be supported with relevant articles, papers and other materials that will be detailed on the unit website.
The following books provide a good overview of the current thinking on the topic:
Study resources we will provide for your study are:
All relevant materials and resources will be available to students through the unt web site on MUSO. In addition the unit will make use of the Discussion facility on MUSO and students will be expected to participate in these discussions.The Monash University Library site contains details about borrowing rights and catalogue searching. To learn more about the library and the various resources available, please go to http://www.lib.monash.edu.au.
The Educational Library and Media Resources (LMR) is also a very resourceful place to visit at http://www.education.monash.edu.au/library/
All unit and lecture materials are available through MUSO (Monash University Studies Online). Blackboard is the primary application used to deliver your unit resources. Some units will be piloted in Moodle. If your unit is piloted in Moodle, you will see a link from your Blackboard unit to Moodle (http://moodle.monash.edu.au) and can bookmark this link to access directly. In Moodle, from the Faculty of Information Technology category, click on the link for your unit.
You can access MUSO and Blackboard via the portal: http://my.monash.edu.au
Click on the Study and enrolment tab, then Blackboard under the MUSO learning systems.
In order for your Blackboard unit(s) to function correctly, your computer needs to be correctly configured.
For example:
For more information, please visit: http://www.monash.edu.au/muso/support/students/downloadables-student.html
You can contact the MUSO Support by phone : (+61 3) 9903 1268
For further contact information including operational hours, please visit: http://www.monash.edu.au/muso/support/students/contact.html
Further information can be obtained from the MUSO support site: http://www.monash.edu.au/muso/support/index.html
The unit assessment comprises:
Assignment: 50% Formal supervised assessment: 50%In order to pass this unit, a student must gain all of the following:
Title : Class Activities - Supervised Assessment
Description :
Weighting : 30%
Criteria for assessment :
Due date : Will be specified on the Task sheeets
Title : Case Study Assignment
Description :
This assignment will involve an analysis of a IKM case study, either of an actual organisation or previously published case.
Weighting : 50%
Criteria for assessment :
Due date : Will be specified on Assignment Sheet
Title : Essay - Supervised Assessment
Description :
Weighting : 20%
Criteria for assessment :
Due date : Will be specified on the Essay task sheet
On-campus students will submit their assignments to their tutor by 9pm on the due date, with the appropriate cover sheet correctly filled out and attached.
Off Campus (OCL) students should email their assignments to the teaching assitance assigned to them. The assignments must have the appropriate cover sheet attached and be submitted as a single file. The email must be received by the teaching assistant on the date by which the the submission due.
All assessable work must be submitted with an appropriate coversheet. Any work without a covesheet will not be assessed.
Assignment coversheets can be downloaded from the under the Faculty website by selecting "Student Support and Service" and selecting the "Student assignment coversheet" option from the "Study and unit resources" list.
The due dates for the submission of assignments are given in the previous section. Please make every effort to submit work by the due dates. It is your responsibility to structure your study program around assignment deadlines, family, work and other commitments. Factors such as normal work pressures, vacations, etc. are seldom regarded as appropriate reasons for granting extensions. Students are advised to NOT assume that granting of an extension is a matter of course.
Extensions for assessment items are due to serious short term circumstances eg. the flu.
Requests for extensions must be made to the unit lecturer on your campus at least two days before the due date. If this is not possible you will be asked to provide adeqaute reasons for late requests.
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Students are required to complete an 'Application for extension of time for submission of an assessment task' form which is located at
http://www.infotech.monash.edu.au/resources/student/forms/
The form explains clearly under what circumstances the application can be made.
You will be asked to forward original medical certificates in cases ofillness, and may be asked to provide other forms of documentation where necessary.
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Special Consideration forms should be used when students are affected by longer term circumstances eg. serious illness. A different procedure applies in these circumstances. Please check the Faculty website for the current policy regarding Special Consideration.
Students can expect assignments to be returned within two weeks of the submission date or after receipt, whichever is later.
Assessment for the unit as a whole is in accordance with the provisions of the Monash University Education Policy at http://www.policy.monash.edu/policy-bank/academic/education/assessment/
Plagiarism and cheating are regarded as very serious offences. In cases where cheating has been confirmed, students have been severely penalised, from losing all marks for an assignment, to facing disciplinary action at the Faculty level. While we would wish that all our students adhere to sound ethical conduct and honesty, I will ask you to acquaint yourself with the University Plagiarism policy and procedure (http://www.policy.monash.edu/policy-bank/academic/education/conduct/plagiarism-procedures.html) which applies to students detected plagiarising.
In this University, cheating means seeking to obtain an unfair advantage in any examination or any other written or practical work to be submitted or completed by a student for assessment. It includes the use, or attempted use, of any means to gain an unfair advantage for any assessable work in the unit, where the means is contrary to the instructions for such work.
When you submit an individual assessment item, such as a program, a report, an essay, assignment or other piece of work, under your name you are understood to be stating that this is your own work. If a submission is identical with, or similar to, someone else's work, an assumption of cheating may arise. If you are planning on working with another student, it is acceptable to undertake research together, and discuss problems, but it is not acceptable to jointly develop or share solutions unless this is specified by your lecturer.
Intentionally providing students with your solutions to assignments is classified as "assisting to cheat" and students who do this may be subject to disciplinary action. You should take reasonable care that your solution is not accidentally or deliberately obtained by other students. For example, do not leave copies of your work in progress on the hard drives of shared computers, and do not show your work to other students. If you believe this may have happened, please be sure to contact your lecturer as soon as possible.
Cheating also includes taking into an examination any material contrary to the regulations, including any bilingual dictionary, whether or not with the intention of using it to obtain an advantage.
Plagiarism involves the false representation of another person's ideas, or findings, as your own by either copying material or paraphrasing without citing sources. It is both professional and ethical to reference clearly the ideas and information that you have used from another writer. If the source is not identified, then you have plagiarised work of the other author. Plagiarism is a form of dishonesty that is insulting to the reader and grossly unfair to your student colleagues.
The university requires faculties to keep a simple and confidential register to record counselling to students about plagiarism (e.g. warnings). The register is accessible to Associate Deans Teaching (or nominees) and, where requested, students concerned have access to their own details in the register. The register is to serve as a record of counselling about the nature of plagiarism, not as a record of allegations; and no provision of appeals in relation to the register is necessary or applicable.
The Faculty of Information Technology is committed to the use of non-discriminatory language in all forms of communication. Discriminatory language is that which refers in abusive terms to gender, race, age, sexual orientation, citizenship or nationality, ethnic or language background, physical or mental ability, or political or religious views, or which stereotypes groups in an adverse manner. This is not meant to preclude or inhibit legitimate academic debate on any issue; however, the language used in such debate should be non-discriminatory and sensitive to these matters. It is important to avoid the use of discriminatory language in your communications and written work. The most common form of discriminatory language in academic work tends to be in the area of gender inclusiveness. You are, therefore, requested to check for this and to ensure your work and communications are non-discriminatory in all respects.
Students with disabilities that may disadvantage them in assessment should seek advice from one of the following before completing assessment tasks and examinations:
Deferred assessment (not to be confused with an extension for submission of an assignment) may be granted in cases of extenuating personal circumstances such as serious personal illness or bereavement. Information and forms for Special Consideration and deferred assessment applications are available at http://www.monash.edu.au/exams/special-consideration.html. Contact the Faculty's Student Services staff at your campus for further information and advice.