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[an error occurred while processing this directive]A/Professor Frada Burstein
A/Prof Frada Burstein
Contact hours: each week after lecture or by appointment
Outside the scheduled class contact hours, you can contact
me by email, phone, or during the consultation hours (available on unit webpage or at CaSIT Frontdesk) or by making an appointment.
If you need to pass me a message urgently and are unable to contact
me otherwise, please contact: CaSIT Frontdesk, Level 6 - Building H, Ph: 990 32535
Welcome to
FIT3099 Knowledge management - Semter 2 , 2009 .
This 6 point unit is core in the IM major of the BITS degree.
The unit has been designed to provide you with an understanding of how people use information systems to generate, share, store and apply knowlledge to improve personal and organisational work efficiency.
For on campus students, workload commitments are:
You will need to allocate up to 5 hours per week in some weeks, for participating in discussion forum, including time for working on your practical assignments.
Off-campus students generally do not attend lecture and tutorial sessions,however, you should plan to spend equivalent time working through the relevant resources and participating in discussion groups each week.
FIT3099 is a third core unit in the IM major of the BITS degree
It can be taken as an elective in any other BITS majors, where you have satisfied the prerequisites and course rules permit
It incorporates parts of the content of IMS3012 from the course 3323 Bachelor of Information Systems (BIS).
Lectures will be used to introduce key themes and highlight the main points of interest within each theme. Tutorials will be used to discuss the application of theory in practical situations and evaluate software systems from the Moansh KM Lab. Case studies of knowledge management practice will be used as the basis for discussion of issues. Students will be expected to carry out case study analyses and present the findings as the basis for discussions in class. Students will be required to make use of reference material to provide examples of knowledge management issues and current practices.
For information on timetabling for on-campus classes please refer to MUTTS, http://mutts.monash.edu.au/MUTTS/
On-campus students should register for tutorials/laboratories using the Allocate+ system: http://allocate.cc.monash.edu.au/
There is no DE component to this unit, however the lectures are being recorded through the Monash Library MULO system
Week | Topic | Tutorials | References/Readings | Key dates |
---|---|---|---|---|
1 | Introduction: from Information to Knowledge Systems | There is no tutorial in week one | Visit a virtual KM resource called KM Bucket at: http://knowledgebucket.wik.is/ and post your comments on the forum unit for discussion in week 2 | 23 July |
2 | The Knowledge Management life cycle - a jorney | Tute 1 - Why KM and why now? - Analysis of the interviews | Listen to what the guru's say about KM : http://video.google.co.uk/videosearch?q=gurteen+what# | 30 July |
3 | Business Knowledge management - guest lecture | Tute 2 - We will look at the software that our sponsors provided for organisational KM | www.gstepone.com | 6 August |
4 | Technologies for KM | Tute 3 - Review of cases of KM success and failure | http://knowledgebucket.wik.is/Case_Studies | 13 August |
5 | KM Systems Analysis and Design | Tute 4 - Working through travellers KM challenges | http://www.greenchameleon.com/gc/article_detail/a_z_of_knowledge_management/ | 20 August |
6 | Personal knowledge management - guest lecture | Tute 5 - Class test | Class test preparation material | 27 August |
7 | Analysis of knowledge resources in an organisation: Knowledge Audit | Tute 6 - Sponsor presentation on another KM system | To be confirmed | 3 September |
8 | Roles and composition of KM team | Tute 7 - Review of the tools in KM Lab | http://km-svr.sims.monash.edu.au/ | 10 September |
9 | Tools and techniques for managing knowledge | Tute 8 - How do we know the tool is suitable for KM | A group exercise - see http://knowledgebucket.wik.is/Tools for some ideas | 17 September |
10 | KM System Development | Tute 9 - Working on the assignment | Group assignment due | 24 September |
Mid semester break | ||||
11 | Knowledge systems of the future | Tute 10 - Are you a good knowledge manager - a debate | 8 October | |
12 | Evaluating the KM initiative | Tute 11 - Presentation of the assignment - 2 | Measuring Knowledge Management: http://jobfunctions.bnet.com/abstract.aspx?docid=71982&promo=100510 | 15 October |
13 | Summary and revision | Tute 12 - Review questions | 22 October |
There is no prescribed text book for this unit.
Electronically delivered lecture notes will be provided during the course. Most other readings will be available online from the unit Moodle site.Weekly readings will be prescribed.Recommended Text:
Tiwana, Amrit, (2002) The Knowledge Management Toolkit: practical techniques for building a knowledge management system, Prentice-Hall International.
Recommended Reading:
Davenport, T and Prusak, L (2000) Working Knowledge: How organisations manage what they know, 2nd edition, Harvard Business School Press.
Awad, EM and Ghaziri, HM (2004) Knowledge management, Prentice Hall, Upper Saddle River, New Jersey.
Dalkir, K.(2005) Knowledge Management in Thory and Practice, Elsevier Butterworth-Heinemann.
Becerra-Fernandez, I., Gonzalez, A., & Sabherwal, R. (2004). Knowledge Management: challenges, solutions and technologies. Upper Saddle River, NJ: Pearson Education.
Electronic resources are available from the unit website.
You will need access to Firefox or Internet Explorer browser
Monash KM Lab (http://km-svr.sims.monash.edu.au/)
resources provided by industry sponsors will be used in practical sessions.
Students studying off-campus are required to have the minimum system configuration specified by the Faculty as a condition of accepting admission, and regular Internet access. On-campus students, and those studying at supported study locations may use the facilities available in the computing labs. Information about computer use for students is available from the ITS Student Resource Guide in the Monash University Handbook. You will need to allocate time each week for use of a computer, including time for newsgroups/discussion groups.
Study resources we will provide for your study are:
To pass a unit which includes an examination as part of the assessment a student must obtain:
If a student does not achieve 40% or more in the unit examination or the unit non-examination total assessment, and the total mark for the unit is greater than 44% then a mark of no greater than 44-N will be recorded for the unit.
Assignment coversheets are available via "Student Forms" on the Faculty website: http://www.infotech.monash.edu.au/resources/student/forms/
You MUST submit a completed coversheet with all assignments, ensuring that the plagiarism declaration section is signed.
Assignment submission and return procedures, and assessment criteria will be specified with each assignment.
Weighting:
60%
Length:
3 hours
Type (open/closed book):
Closed book
Please make every effort to submit work by the due dates. It is your responsibility to structure your study program around assignment deadlines, family, work and other commitments. Factors such as normal work pressures, vacations, etc. are not regarded as appropriate reasons for granting extensions. Students are advised to NOT assume that granting of an extension is a matter of course.
Students requesting an extension for any assessment during semester (eg. Assignments, tests or presentations) are required to submit a Special Consideration application form (in-semester exam/assessment task), along with original copies of supporting documentation, directly to their lecturer within two working days before the assessment submission deadline. Lecturers will provide specific outcomes directly to students via email within 2 working days. The lecturer reserves the right to refuse late applications.
A copy of the email or other written communication of an extension must be attached to the assignment submission.
Refer to the Faculty Special consideration webpage or further details and to access application forms: http://www.infotech.monash.edu.au/resources/student/equity/special-consideration.html
Assignments received after the due date will be subject to a penalty of 5% per day, including weekends. Assignments received later than one week (seven days) after the due date will not normally be accepted.
This policy is strict because comments or guidance will be given on assignments as they are returned, after assignment marking or with the returned assignment.
Students can expect assignments to be returned within two weeks of the submission date or after receipt, whichever is later.
Please visit the following URL: http://www.infotech.monash.edu.au/units/appendix.html for further information about: