This unit provides both a theoretical and practical overview of real time enterprise systems. Real time enterprise systems are configurable information systems packages, implemented on-line that integrate people, technology and information processing. The three integrated processes within and across functional areas are seamlessly interconnected and almost time-lag free in an organisation. Topics include systems and technology background, ES evolution, ES lifecycle, implementation and configuration, ES and electronic commerce and ES success and failure factors. The theoretical component will be augmented by detailed case studies which focus on problems faced by real-life companies. For the practical component, laboratory exercises using a well-known enterprise system will be used to deepen student understanding.
Minimum total expected workload equals 12 hours per week comprising:
(a.) Contact hours for on-campus students:
(b.) Additional requirements (all students):
See also Unit timetable information
FIT3012, FIT3133, FIT3068
Completion of 12 points of level two units from Information Technology, Science or Engineering or equivalent.
Mary Poh Lim
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| Week | Activities | Assessment |
|---|---|---|
| 0 | No formal assessment or activities are undertaken in week 0 | |
| 1 | Introduction to FIT3138; Introduction to Enterprise Systems | |
| 2 | The Role of ERP in Business Functions and Processes | Assignment 1 handed out; (multiple parts due every Saturday from Week 3 to 7) |
| 3 | The Development of Enterprise Resource Planning Systems | |
| 4 | ERP in Marketing and Sales Order Process | |
| 5 | ERP in Production and Supply Chain Management | |
| 6 | Accounting in ERP Systems | |
| 7 | Process Modeling and Improvement and ERP Implementation | |
| 8 | Business Intelligence, the Cloud and ERP | |
| 9 | ERP Implementation Issues - Data and System Integration and Configuration | |
| 10 | ERP Implementation Issues - Risk Management | |
| 11 | Managing Change in ERP Implementations | |
| 12 | Consolidating and Revision | Assignment 2 due Monday 19 October 2015 |
| SWOT VAC | No formal assessment is undertaken in SWOT VAC | |
| Examination period | LINK to Assessment Policy: http://policy.monash.edu.au/policy-bank/ academic/education/assessment/ assessment-in-coursework-policy.html |
*Unit Schedule details will be maintained and communicated to you via your learning system.
Examination (2 hours) 60%; In-semester assessment 40%
| Assessment Task | Value | Due Date |
|---|---|---|
| Assignment 1 - Applications in Real-time Enterprise Resource Planning | 20% | Every Saturday 11pm (for 5 weeks from Week 3 - 7) |
| Assignment 2 - Risk Management Strategy for an Enterprise System implementation | 20% | Monday 19 October 2015 11pm |
| Examination 1 | 60% | To be advised |
Faculty Policy - Unit Assessment Hurdles (http://intranet.monash.edu.au/infotech/resources/staff/edgov/policies/assessment-examinations/assessment-hurdles.html)
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This assignment task will assess students' ability to:
This assignment task will assess students' ability to:
Students will be provided with adequate reading requirements in their assignment and at the end of each lecture.
Davenport (1998). Putting the enterprise into the enterprise system. Harvard Business Review. July-August 1998.
Hershey Business case (2000) Located at: http://www.erpwire.com/erp-articles/failure-story-in-erp-process.htm l.
Titulair, H. B., Oktamis, S., and Pinsonneault, A. (2005). Dimensions of ERP implementations and their impact on ERP Project outcomes. Journal of Information Technology Management. Vol XVI, 1. Located at http://jitm.ubalt.edu/XVI-1/article1.pdf lhttp://www.sap.com/australia/solutions/customersuccess/index.epx.
ACC (1984). ERP implementations and their issues. Proceedings of the Australian Computer Conference, Sydney, Australian Computer Society, November Edn.
Berthold W.F. and Hingsen C.S. (1981) The Introduction of New Technology to the Workplace, Berlin: Springer-Verlag.
Bingi, P. Sharma M.K. and Godla J.K. (1999). “Critical Issues Affecting An ERP Implementation”, Information Systems Management, Vol. 16, 3, pp 7-14.
Davenport, T. H. (2000a). Mission critical: Realising the promise of enterprise systems. Boston: Harvard Business School Press.
Davenport, T. H. (2000b). The future of enterprise system-enabled organisations. Information Systems Frontiers (special issue of The future of Enterprise Resource Planning Systems Frontiers), 2(2), 163-180.
Holland, C. and B. Light (1999). "A Critical Success Factors Model For ERP Implementation." Software, IEEE 16(3): 30-36.
Klause, H. & Roseman (2000). What is enterprise resource planning? Information Systems Frontiers (special issue of The Future of Enterprise Resource Planning Systems), 2 (2), pp 141-162.
Lewis, P.J. (1993a). Linking Soft Systems Methodology with Data-focused Information Systems Development, Journal of Information Systems, Vol. 3, pp. 169-186.
Nolan, & Norton Institute. (2000). SAP Benchmarking Report 2000, KPMG Melbourne.
Queensland Health Corporate Publications: Change management Documents: Located at http://www.health.qld.gov.au/publications/change_management/
Ross, J. W. (1999). “The ERP Revolution: Surviving Versus Thriving, Centre for Information System Research, Sloan School of Management, MA, August 1999.
Shang, S. & Seddon, P. B. (2000). “A comprehensive framework for classifying the benefits of ERP systems” in the proceedings of the twenty third Americas Conference on Information Systems. pp 1229-1698.
Sumner, M. (2000). "Risk factors in enterprise-wide/ERP projects." Journal of Information Technology 15(4): 317 - 327.
Yang, S. and Seddon, P. (2004). “Benefits and Key Project Success Factors from Enterprise Systems Implementations: Lessons from Sapphire 2003”. In the proceedings of ACIS 2004, Hobart, UTAS.
Monash Library Unit Reading List (if applicable to the unit)
http://readinglists.lib.monash.edu/index.html
Types of feedback you can expect to receive in this unit are:
Submission must be made by the due date otherwise penalties will be enforced.
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Students may not resubmit any part of their assignments.
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If Electronic Submission has been approved for your unit, please submit your work via the learning system for this unit, which you can access via links in the my.monash portal.
Limited copies of prescribed texts are available for you to borrow in the library.
Ellen Monk, Bret Wagner. (2013). Concepts in Enterprise Resource Planning. (4e) Course Technology, Cengage Learning.
Magal S & Word J. (2009). Essentials of Business Processes & Information Systems . (1st) Wiley.
Magal S & Word J. (2011). Integrated Business Processes with ERP Systems . (1st) Wiley.
Dimitris N. Chorafas. (2005). The Real-Time Enterprise. (1st) CRC Press Company.
There is no material or equipment required for this exam.
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